Feature
Intelligent Conversations
Replies grounded in what you actually told it — never made up.
Most auto-reply tools either send the same canned message to everyone, or hand the conversation to a general-purpose AI that will confidently make things up. Tawlki does neither — every reply is grounded in a knowledge base you write yourself, so it never quotes a price or policy you didn't actually set.
Trained on your rules, not the open internet
Write your FAQs, pricing, policies, and tone guidance in plain text from the dashboard. The AI answers strictly from what you've told it — if it's not in your rules, it won't invent an answer.
Speaks back in the sender's own language
Someone writes in Roman Urdu, English, or anything else — the reply mirrors it. No forced translation, no tone that reads like a script.
Handles a burst of messages as one conversation
People rarely send one complete thought. If someone fires off three messages in a row, Tawlki waits, reads all of them together, and replies once with a combined answer instead of three disconnected ones.
Steps back the moment you jump in
If you personally reply to someone, the bot recognizes it's your own message (not a new question) and goes quiet on that conversation — no talking over you, no duplicate replies.