An Instagram chatbot that answers in your customers' language
Write your rules once. When a customer messages in another language, Tawlki replies in that language, with your prices, your hours and your tone.
Free to start. No card. See the free plan
- hola, ¿tienen entrega a domicilio hoy?
- ¡Hola! Sí, entregamos hoy hasta las 6 pm. ¿Qué te gustaría pedir?
- ok, and can you also deliver tomorrow morning?
- Yes, tomorrow morning we deliver from 9 am to 12 pm. Just tell me what you would like.
A customer who can't get an answer in their language doesn't buy.
If your audience speaks more than one language, every message in the other one waits for you or for someone who can translate. Tawlki answers each customer in the language they used.
What it does
Answers follow the customer
The reply language matches the message, not your settings.
One set of rules
You don't need a copy of your information for each language.
Switches mid chat
If the customer changes language, so does Tawlki.
Same prices, same policies
Every language gets the same accurate details.
Who it helps
Businesses in tourist areas
Visitors ask in their own language and get an answer straight away.
Stores selling abroad
International shoppers get replies without a translator.
Multilingual communities
Customers choose the language they're comfortable in.
Growing audiences
Test a new market without hiring for it.
How to set it up
- Step 1
Write your rules in the language you know best.
- Step 2
A customer messages in theirs.
- Step 3
Tawlki replies in that language.
Good to know
- Quality depends on the language. Test your most important languages in Try it before customers see them.
- You need an Instagram Business or Creator account. Instagram only allows automation on those.
Common questions
Can an Instagram chatbot reply in other languages?
Yes. Tawlki replies in the language the customer writes in, for example English or Spanish.
Do I need to write my rules in every language?
No. Write them once and Tawlki answers in the customer's language.
Which languages are supported?
Tawlki replies in the language it's written to in. Test the languages you care about in Try it.
Does it cost anything?
It's free to start, with no card required.