Guides for answering customers on Instagram
Plain answers to the questions businesses ask before they automate their DMs. They cover what Instagram allows, how to set up an auto reply, and what a good reply message looks like.
Every platform rule links to Meta's own documentation, so you can check it yourself.
Instagram auto reply message examples you can copy and paste
30 Instagram auto reply message examples for greetings, opening hours, away messages, prices, bookings, orders and comments. Copy them and make them yours.
Read the guide →How to set up an auto reply on Instagram for your business
How to set up an Instagram auto reply: use Instagram's built-in replies and Meta Business Suite, or an assistant that answers every question.
Read the guide →The Instagram 24-hour messaging window, explained for businesses
What the Instagram 24-hour messaging window means for businesses, what the 7-day human agent tag is for, and the rule for replying to comments.
Read the guide →Is Instagram DM automation safe? What gets accounts restricted and what doesn't
Is Instagram DM automation safe? What is allowed, what gets accounts restricted, and a checklist for choosing a tool with an official connection.
Read the guide →