A coach on a video call at a home desk with a laptop

Book discovery calls straight from your Instagram DMs

Prospects message to ask how your program works and whether you can talk first. Tawlki answers, offers the times you have free for an intro call, books it, and saves their details.

Free to start. No card. See the free plan

  1. how does your 12 week program work?
  2. It's 12 weeks of one to one coaching with a weekly check in, built around your goal. Would you like a free intro call first?
  3. yes please
  4. Free intro calls this week: Tuesday 4:00 pm or Thursday 11:30 am. Which suits you?

Warm prospects go cold while you're on a call with a client.

Someone is interested enough to message you. If the answer takes a day, the interest is gone. Tawlki replies in seconds and gets the call booked while the prospect is still curious.

A consultant on a video call at a table

What Tawlki does for coaches and consultants

Program questions answered

How it works, how long it takes and what it costs, in your own words.

Discovery calls booked

Prospects pick a free time and the call lands in your Google Calendar.

Prospects saved

Every prospect who shares an email or phone number goes into your leads list.

Turn posts into enquiries

Ask people to comment CALL or GUIDE and start the conversation in their DMs.

Track every lead

Move each prospect from New to Booked to Won.

You take over any chat

Reply yourself and Tawlki steps aside.

Prospects ask things like

How does the program work?

How it works

Answered from your own program description.

What does it cost?

Price

Your pricing, or an invitation to a call, as you choose.

Can we talk first?

Booking a call

Free times offered and the call confirmed in the chat.

GUIDE

Lead magnets

Comment the word, share an email, get the guide.

A Wednesday in your DMs

  1. 7:00 am

    "How much is 1:1 coaching?" The price, or the range you want to share, and what's included.

  2. 1:00 pm

    "Is this right for someone just starting out?" Answered from how you describe who the programme is for, and who it isn't.

  3. 6:30 pm

    Tawlki asks the two questions you set: what do they want to change, and by when. The answers are in the chat when you open it.

  4. 8:00 pm

    "Can we book a call?" She picks a free 30 minute slot and the call lands in your Google Calendar with an invite to her email.

  5. Next morning

    You open the leads list. Everyone who booked, with their email, and what they told you they wanted.

Tawlki inbox showing a customer chat answered by the bot
Every chat lands in one inbox, so you see what was answered.

What to write down before you switch it on

A discovery call is the goal. The job of the DMs is to get the right people to it and to filter gently, not to close.

  • Your offers, with prices or a starting price
  • Who each offer is for, and who it isn't
  • What a discovery call is and what happens in it
  • Your availability for calls
  • Two or three questions you want answered before a call
  • How long a programme runs and what's included
  • Your refund and cancellation terms
  • Your email and website
Tawlki rules page where a business writes its prices, hours and policies
You write the facts once. Tawlki answers from them.

What to keep for yourself

  • Price negotiation and payment plans
  • Anyone who sounds in distress
  • Contract and refund questions
  • Follow-ups with people who booked a call
A chat handed to a person in Tawlki
Reply yourself and Tawlki steps aside.

How to set it up

  1. Step 1

    Write how your program works and what it costs.

  2. Step 2

    Link your Google Calendar.

  3. Step 3

    Switch Tawlki on for your Instagram.

Booked calls in the Tawlki calendar
Discovery calls land in your calendar.

Good to know

  • You need an Instagram Business or Creator account. Instagram only allows automation on those.
  • Appointments are 30 minutes long.
  • You follow up with leads yourself, by email, phone or message.
  • The free plan includes 300 chat replies and 300 comment-to-DM messages a month.

Common questions

Can I book discovery calls from Instagram DMs?

Yes. Prospects pick a free time and the call is added to your Google Calendar, with an invite sent to them.

Can it answer questions about my program?

Yes. You write how it works and what it costs, and Tawlki answers from that.

Can it collect prospects' contact details?

Yes. Emails and phone numbers are saved to your leads list with where they came from.

Does it work for consultants and other service businesses?

Yes. Any service business that sells through conversations.

Can it ask qualifying questions before a call?

Yes. Write the questions in your rules and Tawlki asks them in the chat. Keep it to two or three so people don't drop out.

Does it book calls longer than 30 minutes?

Bookings are 30 minute slots. For a longer session, use the 30 minute call to decide fit and schedule the rest yourself.

Does it replace my booking page?

It books into your Google Calendar directly from the chat. It doesn't connect to other booking tools.

Does it cost anything?

It's free to start: 300 chat replies and 300 comment-to-DM messages a month, with every feature included and no card required.

Fill your calendar with discovery calls. Free to start.

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