Turn Instagram enquiries into viewings
Buyers and renters message about a listing at all hours. Tawlki answers with the details and photos you saved, books the viewing and saves their phone number, so the first reply is always yours.
Free to start. No card. See the free plan
- is the 2 bed at Marina Heights still available?
- Yes, the 2-bedroom on the 8th floor is available at $1,450 a month. Here it's.
- 2 bed, Marina Heights: 8th floor, $1,450 / month
- can I see it on saturday?
- Saturday has 11:00 am and 2:30 pm free. Which suits you?
Buyers message at 11 pm and sign with whoever answers first.
A listing post can bring dozens of enquiries in an evening. Replying to each by hand takes hours, and the slowest reply loses the viewing. Tawlki answers every enquiry in seconds.
What Tawlki does for real estate agents
Listing details and photos
Add each listing with its price, details and a photo. Tawlki answers questions and sends the picture.
Viewings booked
Interested buyers pick a free time and the viewing lands in your Google Calendar.
Phone numbers saved
Every serious enquirer who shares a phone number goes into your leads list.
Turn post comments into enquiries
Post a listing, ask people to comment DETAILS, and the full details land in their DMs.
Track every lead
Move each lead from New to Booked to Won in one list.
You take the important chats
Reply yourself and Tawlki steps aside.
Enquiries look like this
Availability
Answered from the listing details you saved.
Price and details
The price, size and features you entered, every time.
Photos
The listing photo is sent in the chat.
Viewings
Free times offered and the viewing confirmed.
A Friday in your DMs
- 6:30 pm
You post the new 2 bed. "Still available?" arrives four times in ten minutes. Each person gets the answer from the listing you saved.
- 8:00 pm
"Price? Any photos?" The price, the size and the photo go out in the same chat.
- 11:05 pm
"Can I see it Saturday morning?" She picks a free slot and the viewing is in your calendar with an invite to her email.
- 11:40 pm
"What would the mortgage be?" That isn't in your rules, so Tawlki doesn't invent a number. She's asked what she means, and you pick it up tomorrow.
- Saturday
You post the Maple Street listing and ask people to comment DETAILS. Everyone who does gets the full details in their DMs.
What to write down before you switch it on
Each listing is one item: a price, a few facts and a picture. Keep them current, because a sold listing still shown as available costs you more than a slow reply.
- Each listing with area, price, bedrooms, size and the two or three features people ask about
- One photo per listing
- Whether it's for sale or rent, and the terms for each
- Viewing days and hours
- The areas you work in
- What you'd like to know from a buyer (rent or buy, area, budget, timeline)
- How you work with buyers and what happens after a viewing
- Your phone number for serious buyers
What to keep for yourself
- Offers and negotiation
- Mortgage, legal and tax questions
- A price change you haven't updated yet
- Off-market and high-value enquiries
How to set it up
- Step 1
Add your listings with prices and photos.
- Step 2
Link your Google Calendar.
- Step 3
Switch Tawlki on for your Instagram.
Good to know
- You need an Instagram Business or Creator account. Instagram only allows automation on those.
- Each listing can carry one picture. Viewings are 30 minutes long.
- You follow up with leads yourself, by phone or message.
- The free plan includes 300 chat replies and 300 comment-to-DM messages a month.
Common questions
Can I use Tawlki as a real estate chatbot on Instagram?
Yes. It answers listing questions from the details you saved, sends the photo, books viewings and saves phone numbers.
Can it send property photos?
Yes. Add a picture to each listing and Tawlki sends it when someone asks.
Can it book property viewings?
Yes. Buyers pick a free time and the viewing is added to your Google Calendar.
Does it help with lead generation?
Yes. People who share a phone number or email are saved to your leads list, with where they came from.
What happens when a listing sells?
Update or remove it in What I Sell and Tawlki stops offering it. Do it the same day, since the bot only knows what you've written.
Can it qualify buyers?
Write the questions you'd ask (rent or buy, area, budget, timeline) in your rules and Tawlki asks them. Phone numbers and emails that people share are saved to your leads list.
Does it work for rentals as well as sales?
Yes. A rental is just another item with a rent, the terms and a photo.
Does it cost anything?
It's free to start: 300 chat replies and 300 comment-to-DM messages a month, with every feature included and no card required.